Have you booked a holiday with CheckSailing or would you like to book, but want to have an overview of the Corona guidelines for booking a holiday in advance? Then you’ve come to the right place!
We cannot dispel the unrest, but we can think about alternatives and possibilities together with you. Because if one thing is important to us, it is that you can go on holiday with your family and friends without any worries.
Therefore, due to this situation, we would like to provide additional security for our customers when booking your holiday!
Advice from the Ministry of Foreign Affairs
Of course, we cannot predict how Corona will develop in the coming months, but we follow closely what is happening in all our holiday destinations every day. In addition, we follow the advice of the Ministry of Foreign Affairs.
It goes without saying that we, as a travel agency, do not let our clients spend their holidays in a country that is considered unsafe.
Concerns about safety must be relieved as much as possible for the customer! We stand for a carefree holiday where the focus is on pleasure.
Cancel free of charge
You have booked your holiday but changed your mind? You can cancel your holiday free of charge up to 3 months before the start of your holiday, up to 2 months before your holiday you can change your country, city and also all your travel contents such as accommodation & meals free of charge.
With CheckSailing you can change your holiday up to two months before arrival. Of course, there are a few ‘rules of the game’ involved:
- Rebooking is free of charge and possible without giving reasons;
- You can change your booking variably up to two months before the date of arrival;
- The rebooking guarantee applies to the entire booking;
- A rebooking is only possible on the basis of availability at the time of the rebooking;
- If the price of the rebooked holiday is lower than that of the original booking, the difference will not be refunded;
- If the price of the rebooked holiday is higher than that of the original booking, the additional cost will be charged;
- The duration and week of the stay must remain the same;
- Rebookings can be made by telephone or via firstname.lastname@example.org.
- We will confirm the rebooking by e-mail.
What if, before my holiday, the county shows red
If unavoidable, extraordinary circumstances occur at the travel destination or in its immediate vicinity seven days before the start of the journey, which significantly impair the implementation of the journey to the travel destination, the customer is entitled to a full refund of all payments made for the journey, but not to compensation in excess of this.
In principle, our customers usually want to postpone their holiday, and this option is also available. Of course, a voucher can also be issued to be used at a later date.
PLEASE NOTE: Vouchers already issued from the 2020 season will of course retain their value and can be redeemed until 31 October 2021.
I don’t want to go on holiday anymore, what then!
If you wish to cancel your holiday, our terms and conditions apply, which you have accepted or will accept at the time of booking. It is best to take out travel cancellation insurance, we work together with our partner European Insurance, so you can relax before your holiday.
Unsere klassischenn Stornobedinungen
a. for cancellations from the 95th to the 65th day before the start of the holiday: 25 % of the holiday fee
b. for cancellations from 65 to 40 days before the start of the holiday: 60 % of the holiday fee
c. for cancellations within the last 40 days before the start of the holiday: 100 % of the holiday fee.
CheckSailing’s Fairplay Principle
Notwithstanding these percentages, we agree to charge the traveller only the actual cancellation costs incurred, provided these are less than the stated percentages (“FairPlay Principle”).
What we recommend
Carefree individual holidays with the security of CheckSailing. That is what we stand for and what you can expect from us. That’s why we also like to think about alternative destinations with you.
Of course, we will always try to act in your interest and cancel or postpone the holiday, as you wish, even if you are already uncertain about Covid, without any legal border problem.
The main thing remains that with CheckSailling you can go on holiday carefree and with pleasure. We will be happy to advise you!